At the moment the genstattu.com online store is only shipping to USA, Canada and Mexico.
Hazmat fee is not included in FREE SHIPPING.
*Orders to Canada and Mexico will be shipped using Duty Unpaid Services. Customers from Canada and Mexico will have to stand the brokerage and import fees on their own behalf.
Provided the shipping method that you selected for shipping your order, we will send emails with express delivery tracking numbers and delivery address information after your package shipped, provided the email address submitted with the order is accurate.
Returns & Replacements
Return / Exchange Policy
Please check this link: http://www.genstattu.com/return-policy